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#23 Jan 2016 2:18 pm
From:-》Help@digi.com.my
To:-》michaeltan7ap2015@gmail.com
#23 Jan 2016 2:18 pm
From:-》Help@digi.com.my
To:-》michaeltan7ap2015@gmail.com
Dear Sir/Madam,
Thank you for contacting us via email. We refer to your email dated xxx
Mobile number: 0149482968
With regards to your enquiry, please be informed that mobile internet package is auto renewal. As per now your current internet package will be expired on 22-02-2016. Please make sure to deactivate your mobile internet package before 22-02-2016 to avoid from auto renewal deduction. Dial *128*3*1*1*1# to deactivate mobile internet package for future.
Other than that, kindly take note to purchase Super Long Life service customer must completed below criteria:
1)Must using new call plan name Digi New Best prepaid V1 (to change call plan please dial *128*1*4# and choose Digi New Best prepaid V1, customer will be charge RM3 for plan upgrading).
2)Minimum credit RM43.
3)Account active.
4)User must in Malaysia.
If customer fulfill all criteria, just dial *128*1*7*3# to purchase Super Long Life service.
Trust above clarifies.
If you still have other queries, please do not hesitate to contact us via Helpline number at 016 2211800 or email back to us.
Thank you and have a nice day.
Best regards,
Muhammad Nor Iman
Customer Service
The e-mail and any files transmitted with it Message are confidential and are intended solely for the use the addressee. This communication represents the sender's personal views and opinions, which do not necessarily reflect those of Digi*. Opinions, conclusions and other information in the Message that do not relate to the official business of Digi* shall be understood as neither given nor endorsed by Digi. Unauthorised use, review, retransmission, dissemination, distribution, forwarding, printing and copying of this Message; or any part thereof by anyone is strictly prohibited. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, please be advised that you have received this e-mail in error and that any use, review, retransmission, dissemination, distribution, forwarding, printing or copying of this e-mail and the Message; is unauthorised. Kindly delete the Message immediately and notify the sender by return e-mail. This e-mail and the Messages; is strictly on a without admission of liability basis and Digi* does not waive its rights and remedies in law and/or equity. Reference to Digi* shall mean Digi Telecommunications Sdn. Bhd.(Company No: 201283-M) and/or any or all of its related and associated companies.
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FROM : michaeltan7ap2015@gmail.com
TO : help@digi.com.my
SUBJECT : Automatic deduction of Internet.
BODY : I reloaded on 8 January 2016.
RM 18.00(excl GST) has been deducted for your Promo Monthly (250MB)
subscription.
The purpose of reload is to get birthday bonus and to extend my expiry date
of digi phone 0149482968 for a period of one year from 7 February 2016 to 6
February 2017.
How can I do a 365 days expiry? It is not on menu!
I hope that digi can reverse the deduction and credit back so I can extend
for 365 days.
Thank you in anticipation.
Attachment 1 : <a href="http://CREPHUB/
This message and any attachment(s) are intended solely for the addressee. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any mis-transmission. If you receive this transmission in error, any use, reproduction, disclosure, distribution or dissemination of this transmission in part or in full, is strictly prohibited. If you are not the intended recipient, please immediately notify the sender by reply email or telephone and delete the transmission including all attachments and any copies thereto from your system, as well as destroy any hard copies, if any. We, DIGI TELECOMMUNICATIONS SDN BHD ("Digi") reserve the right to monitor all e-mail communications through our networks. Any views expressed in this transmission are those of the individual sender, except where the transmission states otherwise and the sender is authorised to state them to be the views of Digi. While every effort has been taken to ensure that this transmission (including all its attachments) is free from viruses and/or defects, this is not guaranteed and it is for the recipient to ensure this. Please note that any communication over the internet is not secure and is subject to interception by third parties.
Thank you for contacting us via email. We refer to your email dated xxx
Mobile number: 0149482968
With regards to your enquiry, please be informed that mobile internet package is auto renewal. As per now your current internet package will be expired on 22-02-2016. Please make sure to deactivate your mobile internet package before 22-02-2016 to avoid from auto renewal deduction. Dial *128*3*1*1*1# to deactivate mobile internet package for future.
Other than that, kindly take note to purchase Super Long Life service customer must completed below criteria:
1)Must using new call plan name Digi New Best prepaid V1 (to change call plan please dial *128*1*4# and choose Digi New Best prepaid V1, customer will be charge RM3 for plan upgrading).
2)Minimum credit RM43.
3)Account active.
4)User must in Malaysia.
If customer fulfill all criteria, just dial *128*1*7*3# to purchase Super Long Life service.
Trust above clarifies.
If you still have other queries, please do not hesitate to contact us via Helpline number at 016 2211800 or email back to us.
Thank you and have a nice day.
Best regards,
Muhammad Nor Iman
Customer Service
The e-mail and any files transmitted with it Message are confidential and are intended solely for the use the addressee. This communication represents the sender's personal views and opinions, which do not necessarily reflect those of Digi*. Opinions, conclusions and other information in the Message that do not relate to the official business of Digi* shall be understood as neither given nor endorsed by Digi. Unauthorised use, review, retransmission, dissemination, distribution, forwarding, printing and copying of this Message; or any part thereof by anyone is strictly prohibited. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, please be advised that you have received this e-mail in error and that any use, review, retransmission, dissemination, distribution, forwarding, printing or copying of this e-mail and the Message; is unauthorised. Kindly delete the Message immediately and notify the sender by return e-mail. This e-mail and the Messages; is strictly on a without admission of liability basis and Digi* does not waive its rights and remedies in law and/or equity. Reference to Digi* shall mean Digi Telecommunications Sdn. Bhd.(Company No: 201283-M) and/or any or all of its related and associated companies.
------
FROM : michaeltan7ap2015@gmail.com
TO : help@digi.com.my
SUBJECT : Automatic deduction of Internet.
BODY : I reloaded on 8 January 2016.
RM 18.00(excl GST) has been deducted for your Promo Monthly (250MB)
subscription.
The purpose of reload is to get birthday bonus and to extend my expiry date
of digi phone 0149482968 for a period of one year from 7 February 2016 to 6
February 2017.
How can I do a 365 days expiry? It is not on menu!
I hope that digi can reverse the deduction and credit back so I can extend
for 365 days.
Thank you in anticipation.
Attachment 1 : <a href="http://CREPHUB/
This message and any attachment(s) are intended solely for the addressee. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any mis-transmission. If you receive this transmission in error, any use, reproduction, disclosure, distribution or dissemination of this transmission in part or in full, is strictly prohibited. If you are not the intended recipient, please immediately notify the sender by reply email or telephone and delete the transmission including all attachments and any copies thereto from your system, as well as destroy any hard copies, if any. We, DIGI TELECOMMUNICATIONS SDN BHD ("Digi") reserve the right to monitor all e-mail communications through our networks. Any views expressed in this transmission are those of the individual sender, except where the transmission states otherwise and the sender is authorised to state them to be the views of Digi. While every effort has been taken to ensure that this transmission (including all its attachments) is free from viruses and/or defects, this is not guaranteed and it is for the recipient to ensure this. Please note that any communication over the internet is not secure and is subject to interception by third parties.
Dear Sir/Madam,
Thank you for contacting us via email. We refer to your email dated 23-01-2016.
Thank you for contacting us via email. We refer to your email dated 23-01-2016.
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Wednesday 8March2017
DIGI.
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